We collect personal information from our customers in the regular course of doing business and through our website www.renroz.com as part of a questionnaire, contact-us, application forms, emails etc
What personal information do we collect about you?
We collect the following types of information about you. Information taken can change depending on the type of your Immigration/Visa/permit application requirement:
- Postal Code
- Phone Number
- Email Address
- Date of Birth/Age
- Household Income
- Banking information
- Customer satisfaction info
- Opinions about products and services
- Health/medical information
- Driver’s license number
How do we use this information?
The main reasons we collect personal information from you are as below.
Application forms for visa / immigration / study/work permit to Canada purposes.
- Customer relationship management
- Customer service
- To complete a sale/transaction
If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when we apply for visa, immigration, study/work permit , PR/Citizenship etc we collect your information to fill the necessary application forms and submit on your behalf.
We also pass on your name and address to a courier company to complete a delivery or complete any requirement/transaction as part of the contract.
Sharing of Personal Information with Third Parties
We do not share your personal information with any third parties. Information is securely transmitted, saved and used for its purposes as listed above.